Hospitality Digital Marketing Company

From tour guides to travel agencies, any business in the tourism and hospitality industry knows the importance of reaching its audience. In the same way a hospitality company seeks to wow and delight guests, members or clients with its services, so too it must strategize to reach those clients in the first place.

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Before someone can book a trip to a specific hotel, he or she has to know it exists — and want to go there. Before a theme park can be the destination of choice for a family’s vacation, that family has to be enticed to visit. This is where tourism and hospitality marketing comes into play.

Why Marketing Matters for Hospitality Businesses

A lot of what a tourism or hospitality company is selling is intangible — the experience of visiting a certain destination, the feelings of relaxing in a certain place. For this reason, marketing is especially important. In order to appeal to customers, brands need consistent messaging that attracts prospects with what specifically they can gain.

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Straight North provides the full range of web marketing services for all types of B2B and B2C organizations.

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Marketing Tips for Tourism & Hospitality

For businesses in the hospitality industry looking to attract clients, here are some marketing tips worth considering.

  1. Identify a Target Audience. One of the best services a professional tourism and hospitality marketing company can offer is market analysis. By studying the industry and competition, it can provide data to drive decisions — from how to market to how frequently to interact with prospects. Likewise, the agency can help a tourism company hone in on an ideal target audience and gear all marketing toward that demographic.        
  2. Implement a Strategic Marketing Plan. The best tourism and hospitality marketing services will be ones that come together in a cohesive strategy. What a tourism and hospitality marketing company does is analyze the market in order to determine what services make the most sense. A tailored plan will combine various services — from Internet marketing to email marketing — to reach out to leads and increase conversions.
  3. Increase Visibility. A key component of marketing is building awareness. This starts with responsive web design, but also includes SEO and PPC to drive visitors to that website, email marketing to connect with consumers on a regular basis, and social media for a low-cost, big-impact way of reaching people.
  4. Prioritize Service. Repeat business and positive customer feedback is vital to the tourism and hospitality industries, therefore one way to improve marketing is to improve service. Brands need high standards in order to make word of mouth, social media and customer loyalty programs useful.
  5. Measure Results. In order to know what strategies are providing a good return on investment, a tourism or hospitality brand needs a way to track, measure and analyze results. Again, this is where a tourism and hospitality marketing firm can be useful, as it knows how to monitor outcomes and adjust services accordingly.

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