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Internet Marketing Account Manager

Experienced
Charlotte, NC
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Please Note: This position is in our Charlotte, NC office.

We are looking for a talented Account Manager to join the team at our office in Charlotte, NC. The focus of this position will be to retain SEO and PPC clients by effectively communicating and executing a strategy, and improving performance. If you enjoy working in an informal, collaborative atmosphere where talent is rewarded, please apply now.

Responsibilities

  • Take ownership of SEO and PPC client retention
  • Understand Straight North's service offerings and advise clients in cross-sell and upsell opportunities
  • Communicate long-term strategy, tactical focus, and performance metrics/analysis to clients
  • Understand client goals and develop SEO and PPC strategy with an internal team
  • Manage the execution of client strategy and tactics to increase website traffic and drive sales leads or e-commerce revenue
  • Facilitate project team and client meetings to achieve campaign objectives

Requirements

  • BS in marketing, communications, business or related field
  • Digital marketing experience preferred
  • Client account or relationship management experience
  • Preference given to agency experience and/or consulting experience
  • Excellent time management and communication skills
  • A passion for client satisfaction and campaign success

Benefits
Our highly competitive benefits package includes a 401(k), FSA, paid time off (for vacation, illness and personal time) along with health, dental, vision, short-term disability and long-term disability insurance.

About Straight North
Straight North is an Internet marketing agency with over 100 experts on staff. We're successful and growing, with a steady stream of new clients. Our formula is to hire smart people and turn them loose. We'll listen to you, help you, challenge you, and above all give you every opportunity to grow in your profession.