Straight North is seeking a highly organized and proactive Senior Content Coordinator to join our growing content team. The selected candidate will play a key role in managing SEO-focused content projects for a wide range of clients across diverse industries. With hundreds of active accounts, our agency thrives on variety, making adaptability and excellent communication skills essential. This is a flexible remote/office position based in our Downers Grove, IL office, requiring one day in the office per week.
Requirements
- Bachelor’s degree in Journalism, Communications, Marketing, English, or a related field.
- 3+ years of experience in a content coordination, project management, or similar role within a digital marketing agency.
- Proven ability to manage multiple content projects simultaneously while maintaining high attention to detail.
- Excellent written and verbal communication skills, including client-facing correspondence.
- Strong understanding of SEO principles and how they apply to website content.
- Comfortable participating in meetings and video calls with clients and internal teams.
- Experience working with project management tools.
- Highly organized, deadline-driven, and capable of working both independently and collaboratively.
- Positive attitude, proactive mindset, and eagerness to grow with a dynamic and fast-paced team.
Responsibilities
- Support the Content Manager by managing an increasing volume of content tasks during initial ramp-up.
- Gradually take over content responsibilities from Account Managers, one at a time, to streamline workflows and improve overall team efficiency.
- Coordinate and manage the end-to-end lifecycle of SEO content for client websites, ensuring timely delivery and quality.
- Participate in client kickoff calls and content meetings to align on tone, goals and timelines.
- Act as the primary point of contact for delivering content to clients, maintaining professionalism and attention to detail.
- Proactively follow up with clients to obtain feedback, secure approvals, and ensure smooth progression of content timelines.
- Handle minor client content edits, ensuring updates are accurate, timely, and aligned with client expectations.
- Communicate clearly and professionally with clients via email, Zoom calls, and phone as needed to maintain strong relationships and clear project communication.
- Collaborate cross-functionally with internal teams including Account Managers, Writers, and SEO Strategists to keep content production moving efficiently.
- Help set the foundation for a scalable content coordination function as the team grows.
Benefits
Our highly competitive benefits package includes a 401(k), FSA, paid time off (for vacation, illness and personal time) along with health, dental, vision, short-term disability and long-term disability insurance.
About Straight North
Straight North is an Internet marketing agency with nearly 100 experts on staff. We're successful and growing, with a steady stream of new clients. Our formula is to hire smart people and turn them loose. We'll listen to you, help you, challenge you, and above all give you every opportunity to grow in your profession.