Comments on: Sales Manager – The World's Hardest Job http://www.straightnorth.com/blog/sales-manager-the-worlds-hardest-job/ Internet Marketing, Branding and Web Development for B2B Mon, 06 Feb 2012 20:45:41 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Brad Shorr http://www.straightnorth.com/blog/sales-manager-the-worlds-hardest-job/comment-page-1/#comment-819 Brad Shorr Fri, 11 Jan 2008 13:56:58 +0000 http://www.wordsellinc.com/blog/sales/sales-management/sales-manager-the-worlds-hardest-job/#comment-819 Wow, Andrew, that type of scam is truly awful, but unfortunately I imagine things like that go on more often than we'd like to know. What befell your NSM makes me think of another catch-22 for sales managers. If the manager monitors sales reps too closely, they label him oppressive. If the manager monitors too loosely, they loose respect for him. In the former case, morale can be adversely affected (fairly or unfairly). And in the latter case, the manager leaves the door open for fraud and other abuses. Wow, Andrew, that type of scam is truly awful, but unfortunately I imagine things like that go on more often than we’d like to know. What befell your NSM makes me think of another catch-22 for sales managers. If the manager monitors sales reps too closely, they label him oppressive. If the manager monitors too loosely, they loose respect for him. In the former case, morale can be adversely affected (fairly or unfairly). And in the latter case, the manager leaves the door open for fraud and other abuses.

]]> By: Andrew http://www.straightnorth.com/blog/sales-manager-the-worlds-hardest-job/comment-page-1/#comment-818 Andrew Fri, 11 Jan 2008 07:51:20 +0000 http://www.wordsellinc.com/blog/sales/sales-management/sales-manager-the-worlds-hardest-job/#comment-818 Hi Brad, When things go wrong, the manager must always take responsibility. When things go well, it's in the manager's own best interests to 'invest' credit for the success. When the sales reps get the credit, they are inspired toward better performance, which helps the manager himself to deliver maximum results. Sales managers certainly cannot control their own sales people at times. About five years ago, I worked for a telecommunications company. One of the sales reps cooked up a scam in conjunction with a customer in relation to fruadulent connections to earn false sales commissions. The scam cost our company more than one million Australian dollars and was a factor in our company having to be sold due to financial difficulty. The National Sales Manager, although not implicated in the fraud, was dismissed due to the fraud taking place whilst under his watch. No doubt being a Sales Manager must be a very challenging position. I think I'll stick to Accounting or Teaching English! Cheers Andrew Hi Brad,

When things go wrong, the manager must always take responsibility.

When things go well, it’s in the manager’s own best interests to ‘invest’ credit for the success. When the sales reps get the credit, they are inspired toward better performance, which helps the manager himself to deliver maximum results.

Sales managers certainly cannot control their own sales people at times. About five years ago, I worked for a telecommunications company. One of the sales reps cooked up a scam in conjunction with a customer in relation to fruadulent connections to earn false sales commissions.

The scam cost our company more than one million Australian dollars and was a factor in our company having to be sold due to financial difficulty.

The National Sales Manager, although not implicated in the fraud, was dismissed due to the fraud taking place whilst under his watch.

No doubt being a Sales Manager must be a very challenging position. I think I’ll stick to Accounting or Teaching English!

Cheers

Andrew

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