Comments on: A PC Guy Goes to the Apple Store

By: How Do You Measure the ROI of a Business Blog?

How Do You Measure the ROI of a Business Blog? — Mon, 21 Sep 2009 11:13:32 +0000

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By: Brad Shorr

Brad Shorr — Thu, 30 Jul 2009 21:08:12 +0000

Hi Natural, There is a certain comfort level with a PC, but have you ever heard of anybody going from a PC to a Mac and then back to a PC? I’d hate to be the first one, tho. Thanks for stopping by and commenting!

By: Natural

Natural — Thu, 30 Jul 2009 20:58:14 +0000

i’ve heard many good things about apple, their users swear by it, i just can’t give up my pc. i do have an ipod touch and i love it, but for the PC of course.

By: Brad Shorr

Brad Shorr — Tue, 28 Jul 2009 11:06:11 +0000

Clare, I bought a Blackberry recently (they didn’t scourge me for it at the Apple Store, even though I brandished it wildly as a defense mechanism). But an iPhone would have been a better buy. The web browsing capabilities of the Blackberry are Stone Age by comparison. If I want to achieve my goal of spending 25 hours a day on Twitter, the Blackberry will never do.

By: Clare Lynch

Clare Lynch — Tue, 28 Jul 2009 08:26:53 +0000

Ah, the lure of those shiny white cathedrals of consumerism . . . an essential landmark in any major town.

Mr goodcopybadcopy is an acolyte. Being more than averagely competent technically, he’s often fielding calls from friends about their broken computers. I couldn’t count the number of times I’ve heard the words “Well if they’d bought a Mac, they wouldn’t have this problem – they’d just be able to plug it in and go!”

I am trying desperately to remain sceptical. Walking into the Apple store with my Blackberry and ten-year-old mobile phone, I feel as smugly superior as Richard Dawkins at a Good Friday mass. That said, I’m not sure how much longer I can resist the tweet-on-the-go capabilities of the iPhone . . .

By: Brad Shorr

Brad Shorr — Mon, 27 Jul 2009 21:28:08 +0000

Carolyn, Roy took the words right out of my mouth. Thank you for sharing your experience – few have the “crossover experience” you’ve had in both worlds.

Apple is so smart for providing superior customer care. We have an inherent dread of troubleshooting computers and mobile phones, much as we did about fixing cars until the Japanese figured out how to make auto repair an almost luxurious experience.

By: Roy Jacobsen

Roy Jacobsen — Mon, 27 Jul 2009 21:21:00 +0000

Carolyn,
I’m curious: Why is WordPerfect superior to Word for novel writing?

By: Carolyn

Carolyn — Mon, 27 Jul 2009 21:17:52 +0000

My very first computer was an Apple IIc which I used to write my first novel. Eventually, I replaced that with a PC because I simply couldn’t afford a Mac.
I used PCs for the next 20 years and 10 novels. Last year, after a series of interesting events, I ended up with an iMac. I just replaced my aging Dell laptop with a MacBook Pro. I can’t imagine going back. I’m a SQL Server DBA for the day job, so PC’s don’t daunt me in any way. I’ve built my own in the past. But I have grown to hate the amount of work and money it takes to maintain and use a Windows system, even with Open Source.

I’m a die hard WordPerfect user (superior for novel writing) so I use Parallels on my Macs. Publishers these days are pretty much all electronic for manuscript editing, revisions, copy editing and page proofs, so I have Word for the Mac for those events. If WordPefect ran natively on the Mac (or if Word were less horrible for professional writing) I’d dump Windows entirely.

My experience in the Apple Store tracks with yours. The buying experience is no pressure. I had to have an iPhone repaired and there was no hard sell, no accusations that I’d done something underhanded. They just fixed it with a smile and I went on my way.

The Kool-Aid has been consumed.

By: chatcatcher (Chat Catcher)

chatcatcher (Chat Catcher) — Mon, 27 Jul 2009 20:52:39 +0000

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By: Brad Shorr

Brad Shorr — Sun, 26 Jul 2009 11:40:41 +0000

Hi Jan, It’s flattering that you put so much stock in my recommendations, but remember that my endorsement is based on sales, marketing, and branding performance & I have never used a Mac for more than half an hour at a time. I have, however, experienced hours of headaches with various MS products and trying to integrate them with open source products has been difficult.